Make up policy
Please note that once a course has started missed classes for any reason CANNOT BE REFUNDED. However, Little Dippers are currently one of the few swim schools to offer make up classes if you are unable to attend a lesson for ANY reason. Make up classes will incur a charge of £7.50. However each term we offer TWO FREE make up classes in case you go on holiday or your baby gets ill.
Make up classes can only be offered when there is space in another class and therefore cannot be completely guaranteed, although every effort will be made to accommodate you.
When requesting a make up class please note that these can only be given in the following circumstance:
- can only be provided if we have been notified of your baby’s absence in advance
- if you know you are going to be missing several classes due to holidays please inform us of your holiday dates before going away
- if your baby has an ongoing illness we ask that you contact us on a week-by-week basis, in advance of your class. In extreme circumstances of illness, the fee of £7.50 can be waived but a doctor’s note or photo of medication with date and the baby’s name will be required
- make up classes cannot be rescheduled regardless of the reason
- free make up lessons can not be carried over. However, should you miss the last lesson of the term one free make up class can be carried over if you are continuing with classes for the next term. We will not provide a carry over make up if you are not joining the next term. This also applies to make up classes with a Doctor’s note.